From signal to investigation in one platform
A report comes in: invoices do not match the care that was granted, or clients are complaining about the support they receive. Then the weighing starts. Is an investigation proportionate? Which sources will you use? And how do you stop the signal getting stuck between contract management and supervision?
BasisBeeld brings structure to the investigation, from the first report to a substantiated final report.
From report to a substantiated investigation report
Every investigation follows the same line: a report, an assessment, a plan of action, sources with findings and a report that grows as you go. The journal shows at any moment what you did and why, even months later in an objection or appeal.
Investigation module for lawfulness and quality
Build the investigation step by step: grounds, assessment framework, research questions, findings and advice. The care provider, its directors and the legal framework are at the top; the summary grows with the investigation.
Journal and plan of action
Every step goes into the journal: conversations, documents requested and decision points. The plan of action records per phase which sources you use and checks proportionality, subsidiarity and compliance with the Dutch Awb. Once all sources are complete, the go or no-go for the next phase follows.
Investigation sources with assessment
Record findings per source, attach documents and assess whether a finding is mitigating, neutral or aggravating. PrivateAI writes a draft or edits your text, and shows the relevant legal provisions with their source. The judgement stays yours.
From reactive to proactive supervision
In the municipality of Nissewaard, supervisors and contract managers work in the same system. Signals do not sit idle, the case file is complete when a matter escalates to formal supervision, and care providers know that assessment works the same way for everyone.
Less unlawful spending in Nissewaard in 2024, without legal proceedings or recovery claims
Care providers tightened their procedures and comply better with contract agreements
Signals find their way from one discipline to the next. That is how information is safeguarded and how the case file is complete when a matter escalates to supervision. Before, it was a great deal of manual work…
Team lead
Municipality of Nissewaard
Ready to professionalise supervision?
See how BasisBeeld brings structure to reports, investigations and the journal, and how your findings carry through into the contract meeting and the verification of delivered care.